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  Frequently Asked Questions

FAQ's
Read on to find out more about the cost of running an OUTDOORTRIPS.INFO Performance Marketing ™ campaign. OUTDOORTRIPS.INFO believes strongly in providing high quality and targeted marketing to our users. Remember that it's not how much you spend that's so important, but rather how much return you get on your investment (ROI)!    CPC (Cost per Click) search results listings should be a very effective part of your overall marketing plan. Consider that 80% of print advertising does not work or at best yields a 2 to 1 ROI (return on investment) Online advertisers who track performance say that they received the highest return on investment (ROI) from search results listings. Take advantage of the one advertising medium that gives you the highest ROI (Return On Investment) , credibility and advertiser satisfaction.

Performance Marketing™ CAMPAIGN COSTS FAQ's

Click on a question....

  1. How much will my marketing cost?
  2. What else affects the cost of my marketing?
  3. Am I charged for emails from my listing?
  4. How much do I have to pay to be in the top position every time?
  5. How do I choose my daily budget?

BILLING INFORMATION FAQ's

  1. When does my marketing start accruing costs?
  2. What are my payment options?
  3. Does OUTDOORTRIPS.INFO offer credit terms?
  4. How and when do you bill?


  Performance Marketing™ Campaign Costs


  1. How much will my marketing cost?

OUTDOORTRIPS.INFO's Performance Marketing ™ offers substantial savings over Cost-Per-Click (CPC) search engines (Overture average pay-per-click advertising is .70 cents). The cost of your campaign depends on how much you have decided to invest in marketing, and knowing your marketing goals. What are your specific goals? How many new customers do you need to fill your trips, as an example?

KNOW YOUR WEB SITE'S CONVERSION RATE
What percentage of unique visitors to your web site actually make a purchase? For instance, a web site that makes 1 sale for every 100 visitors has a conversion rate of 1%.

Although the quality of visitors you get from OUTDOORTRIPS.INFO may be higher than what you normally get through other marketing means, knowing your CR (conversion rate) will give you a "baseline" to help determine your ROI (return on investment - one time sale). What is your average sale? Lets say it is $200. You spent $20 to get a return of $200 that's' a 10 to 1 ROI (return on your advertising investment). [The minimum acceptable marketing return is 2 to 1] If you are not doubling your money, it's a poor investment.

EXAMPLE:
Let's say your conversion rate is 1%. Based on this, you need 100 click-throughs on your link to make 1 sale. That's an investment of 20 cents/click or $20. Figure out whether or not your profit margin is sufficiently high enough to justify the cost. If so, are you willing to spend even more to get your link displayed longer in the search results and possibly generate more click-throughs and sales? Will the additional sales justify the extra cost?

COST OF ACQUIRING A NEW CUSTOMER
What you are calculating is the cost of acquiring a "new" customer. Once you have that new customer how many times will he/she come back and buy again? What is their TLV (total life value), how many times will they spend $200 in the future?

THE CLIENT VALUE FORMULA:

$200

X

40%

=

$80

X

2

=

$160

X

6 years

=

$960

Average Sale

  GPM
gross profit margin
 

Profit per Sale

 

Sales per year

 

Profit per year

 

Client Life

 

Total Value of Client

Acquiring 1 customer cost you $20 and your TLV (Total Life Value) return will be $960. Your ROI (return on Investment) is 48 to 1 TLV.

  • Set your limits: Choose how much you are going to budget per day and per month. You can choose a daily budget as low as $5 dollars ($5 X 30 days = $150 a month) or as high as you want. See question 5 for more information on selecting your daily budget.
  • Be smart: First, don't budget more than you can afford. Second, if you are unsure what to budget per day or month to acquire a new customer, we help you by giving you cost estimates, specific to your campaign, during the sign up process. Finally, we suggest you start off with a reasonable budget.

FORMULAS FOR YOUR MARKETING BUDGET

For start-ups & young growing companies with little or no customers ... there is no formula. Because whatever % you come up with would be meaningless. i.e. 5% of nothing = nothing. Even with successful established companies, this varies greatly ... but there are formulas.

There are industries that spend only 3% of revenue to generate clients (but they tend to be well established, have lots of customers and old fashioned.) I know other industries that spend 25-30% of Revenues back on marketing ... and also are very established, but have a low COGS (Cost of Goods Sold) and a high GPM (gross profit margin)

The "norm" most companies work from is the "8-10-12% Rule" for established companies, which means:

  • Reinvest 8% of "gross profits" (not revenue) into all marketing for marginal growth
  • 10% for average growth
  • 12% for aggressive growth

Grow from what works: Once you know what works, you can start to build more campaigns to attract new customers.

Additional information and specific Click-Through Cost-Per-Click (CPC), Cost-Per-Email (CPE), Performance Listings™ and Performance Ads™ can be found in the account activation screens. You must have at lease one trip listed and be logged-in to access this information.

  2. What else affects the cost of my marketing?

There are also a couple of other factors to consider:

  • Keywords: Choosing the right keywords ensures that you attract only your potential customers and only pay for click-throughs that are likely to bring you a good ROI (return on investment). Using keyword and topic matching helps you manage your costs by limiting your listings to the most relevant searches.
  • Targeting: Targeting your listing to your specific market ensures that you are competing in the right market looking for your service. Effective targeting is accomplished through trip titles that interest a potential customer, keywords an individual thinks of when they think of your service and great description text.
  3. Am I charged for emails from my listing?

OUTDOORTRIPS.INFO does allow the potential customer to email you. This service is not offered by search engines. They can request a brochure or specific information about a trip. You then have opened up the channel of communication and obtained their valuable email address, which gives you permission to contact them. OUTDOORTRIPS.INFO has delivered you a "hot lead" that is even more targeted that from your own web site. Because of the priority of this hot lead it is important to respond as soon as possible to their request. It has been proven, companies that respond quickly are perceived as service oriented and usually get the sale.

The cost for hot email leads is more because you have received their personal email address.

  4. How can I be in the top position every time?

OUTDOORTRIPS.INFO Performance Marketing ™ basic listing does not rank listings on cost. There is no way to reserve top placement in the Performance Marketing ™ program. This approach results in an easy to manage and cost effective campaign that allows for fair competition, regardless of your budget. You can't be outbid. Listings are evenly rotated. NOTE: We don't even show the price of your service to encourage the potential customer to click-through to your web site where you have more trip details, availability and accurate prices.

BUT, you may reserve top placement or top 3 listings with our Performance Listings™ program. These listings appear above the Performance Marketing ™ listings and are evenly rotated within OUTDOORTRIPS.INFO. search results, when the page reloads the top 3 listings change position.

  5. How do I choose my daily budget?

You will need to decide on your daily budget. In the "activate my account" process, you will see a daily budget field to choose an amount from. Choosing the recommended amount ensures maximum marketing exposure evenly throughout each day. However, you can lower this amount or even raise it if you want to make sure you get every possible click-through.

When deciding on a daily budget, you may want to consider:

  • Marketing exposure for one day
    If your CR (conversion rate) is 1% and you need 100 click-throughs to get 1 new customer that's $20 @ 20 cents/click. If you want to get 3 new customers a day we would recommend $60 a day, and if you only want to spend $20, we'll show your listings less frequently than if you'd chosen $60. This keeps you to your budget, but you will only be exposed to getting 1 new customer per day as an example.

  • Ensures that you do not spend your entire month's marketing budget in one day
    Without a daily budget you could easily run through your entire marketing budget in one day and be left with no marketing for the rest of the month.

  • Sets a limit on your monthly spending
    We will never charge you more than your monthly pre-determined budget (daily budget x 30 days average in the month).
  Performance Marketing ™ Billing information


  1. When does my marketing start accruing costs?

Your Performance Marketing ™ listings don't begin running and accruing costs until you activate your account, and set a starting date. When you are ready to activate your account, log-on to your account and submit your billing information. Your listings will then appear on OUTDOORTRIPS.INFO almost immediately.

  2. What are my payment options?

OUTDOORTRIPS.INFO offers three payment plans for you to choose from so you can find the one that best fits your needs.

  1. Peak Season Marketing Plan
    This automatic plan ensures uninterrupted service during your season with minimum account management. You authorize your credit card or EFT (electronic funds transfer) to be charged a specific fixed amount when you have 5 days of funds left in your account. You will be notified by email when your account is charged.

  2. Fixed Monthly Budget Plan
    You set a maximum monthly budget that you want to invest in marketing. If your balance reaches $0.00 before the end of the month, your listing will be taken off-line until the next month. At the beginning of the month your account will be charged the amount you select to invest. You will be notified by email when your marketing has stopped.

  3. Pre-Paid Plan
    You choose when to add money to your marketing account. When your account is depleted, your listings will be taken off-line until you add more money to your account. You may pay by check, credit card or EFT (electronic funds transfer). You will be notified by email when your marketing has stopped.

We currently accept checks, MasterCard and Visa credit cards or Electronic Funds Transfer. If you are paying in a non-USD currency, you can use Visa, MasterCard with those logos.

We do accept payment by check for your monthly budget in advance for the "Fixed Monthly Budget Plan" marketing program, but there is a minimum dollar amount required of $50 per month.

  3. Does OUTDOORTRIPS.INFO offer credit terms to customers?

There are no credit terms for billing or monthly invoicing all accounts are pre-paid. Typically, these companies will have an established monthly marketing campaign they have committed to in advance for their marketing program.

  4. When do you bill?

We bill on the 1st of each month, or when your account was activated depending on your program.

You pay only for click-throughs or emails you've actually received. We bill your dollar limit -- $60 - $1000, determined by your pre-paid Performance Marketing ™ budget.

When you pay in advance you have a credit in your account. As you receive click-throughs that credit amount is reduced, if you do not spend all of your credit it remains in your account. Any balance that is over 90 days old will be refunded.

If you desire other terms or invoicing, we are happy to review all such requests.

OUR GUARANTEE

You will only pay for results. Results is defined as click-throughs Cost-Per-Click (CPC), and emails Cost-Per-Email (CPE) from our listing service. OUTDOORTRIPS.INFO filters search result click-throughs and removes robot traffic, repeated clicks by the same IP within a 2-hour period, clicks on results over 2-hours old, IP addresses of suspicious origin and clicks from OUTDOORTRIPS.INFO staff testing functions of the service. Other forms such as CPM-priced (Cost Per Impression) performance are defined in the program.

You only pay if you get RESULTS.

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